At Brandon Backpacks, we are committed to delivering your orders safely and efficiently. This Shipping Policy outlines how we handle deliveries for all orders placed through our website.
Order Processing
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Orders are typically processed within 2–4 business days after confirmation.
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Once your order is processed, you will receive a confirmation email with details of your purchase.
Delivery Method
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All orders are shipped through trusted courier and delivery partners.
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We deliver directly to the address you provide at checkout. Please ensure that your shipping information is accurate to avoid delays.
Delivery Time
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Delivery times may vary depending on your location.
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Most orders are delivered within 7–21 business days after dispatch.
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Please note that delivery timelines are estimates and may be affected by customs clearance, holidays, or unforeseen delays.
Shipping Fees
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Shipping costs, if applicable, will be calculated and displayed at checkout.
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Any additional duties, customs fees, or taxes (for international orders) are the responsibility of the customer.
Cash on Delivery
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We operate on a cash-on-delivery (COD) basis. Payment is made to the delivery partner at the time of receiving your order.
Tracking Orders
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Once your order has been shipped, tracking details (if available) will be provided via email so you can monitor the status of your delivery.
Damaged or Lost Packages
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If your package arrives damaged, or if you have not received your order within the expected timeframe, please contact us immediately at [email protected] so we can assist you.
Contact Us
For any questions about shipping, please contact us at [email protected].